Ted Cromwell
Senior Consultant — Legal Marketing Technology · Systems Architect · SAFe® 5 Agilist
Summary
Highly skilled, certified SAFe® 5 Agilist with over 25 years designing and executing high-traffic websites, systems integrations, and cloud migrations. A proven team leader and mentor who can build, nurture, and guide multiple teams to a successful outcome. Flexible and knowledgeable across the full Software Development Lifecycle (SDLC), with a deep understanding of user experience and expert proficiency in Content Management Systems. Effective communicator who can work in a common language with every level, from developers to senior leadership.
Experience
Senior Consultant — Legal Marketing Technology · Mount Insights
Principal · Cromwell Ventures LLC
Weirton, West Virginia, United States
- West Virginia–based consulting firm providing specialized subcontracting services to established consulting and technology organizations.
- Focused on delivering high-quality expertise in information technology, digital transformation, and business process improvement across multiple industries.
System Architect · Wellmark Blue Cross and Blue Shield
Des Moines, Iowa, United States
- Led the move from batch processing to event-driven architecture using pub/sub patterns, leveraging automation to keep data flowing to the appropriate systems.
- Ensured alignment with requirements and timelines via close collaboration with Project and Delivery Managers; ran regular progress reviews to maintain accountability.
- Created strategic architecture via logical and infrastructure diagrams and partnered with platform engineers to enhance designs and technologies.
- Engaged with the broader Architecture group to reinforce standards and ensure consistency in patterns across teams.
Senior Front-End Architect · PPG Industries
Pittsburgh, Pennsylvania, United States
- Partnered with Leadership, Product Owners, UI/UX, Tech Leads, DevOps Engineers, and other Architects to deliver the $35M+ Global Website Platform (PPG.com).
- Developed and delivered high- and low-level architecture diagrams to articulate solution vision.
- Oversaw data-flow architecture via multiple API services — enhancing content, search indices, location management, and lead generation — using serverless orchestration alongside no/low-code solutions (Logic Apps).
- Enhanced automated content creation leveraging AI (ChatGPT / DeepL) and RPA through Webhooks and API microservices.
- Streamlined collaboration between developers and operations by automating application releases with Terraform and Azure Pipelines.
- Directed Information Architecture projects while managing all data types in Enterprise CMS (Kontent.ai) and Enterprise Search (Algolia).
- Onboarded, mentored, and supported multiple teams of contract developers and tech leads across time zones and locations.
- Presented and participated as a member of the Architectural Review Board.
- Visited Wrocław, Poland multiple times to deliver support and facilitate workshops with contract and regional-office employees.
Systems Analyst, Expert · PPG Industries
Greater Pittsburgh Area
- Oversaw project execution for an array of PPG Architectural Coatings brands including PPG Paints, Olympic, Glidden, Liquid Nails, Homax, Sico, CIL, Disney Paints, Deft, and Flood.
- Designed, proved, and implemented standards for front-end development, SEO, website analytics, and social sharing.
- Led multiple contracted and full-time employees — daily activities, annual evaluations, goal progress, and career development.
- Participated in the PPG Internship Program as both mentor and supervisor.
- Established and executed standards to streamline the development life cycle and enhance team efficiency.
- Introduced: Design System, Azure DevOps, Azure B2C shared login, headless Enterprise CMS (Kontent.ai), Enterprise Search (Algolia), PIM (Kontent.ai, SAP, Informatica), Bootstrap grid, Google Places/Maps, Kentico e-commerce, 3rd-party retail automation (Walmart, Amazon, others), BazaarVoice ratings and reviews.
Digital Marketing Technology Team Lead · Orrick, Herrington & Sutcliffe LLP
Wheeling, West Virginia Area
- Managed team of digital marketing coordinators and specialists building, maintaining, and advancing Orrick.com, Orrick Blogs, and Orrick regional sites.
- Oversaw internal content management systems and databases delivering content to internal and external customers.
- Developed strategies for social business consulting to enhance client engagement.
- Implemented marketing-automation tools to streamline campaign management.
- Engineered and applied effective SEO strategies.
- Designed and managed web and portal-driven solutions for marketing and business development, integrating CRM (Recommind) with lead generation (HubSpot).
- Established and managed systems for measuring digital-marketing success (WebTrends, HubSpot, Google Analytics).
- Previously Web Engineering Specialist II: developer on client-facing applications and websites; managed IntApp low-code integrations for content, user roles, and data transformation; WebTrends administrator, WordPress lead, IntApp Solutions Architect, and SharePoint integration.
Web Strategist · Consolidated Communications
Wexford, Pennsylvania, United States
- Formerly Nauticom Internet Services (North Pittsburgh Systems, Inc.).
- Partnered with external clients to design digital solutions strengthening brand presence.
- Developed solutions for high-traffic regional clients including the Art Institutes, Fred Rogers Productions (Mister Rogers), Traco, and CertainTeed.
- Lead interface designer and mass-email specialist; solutions architect and lead proposal generator.
Creative Director · Rapid Systems, Inc.
Tampa, Florida, United States
- Engaged with clients to develop customized web solutions advancing business objectives, featuring early e-commerce models.
- Oversaw in-house marketing across corporate website, print, billboards, radio, and other media.
- Implemented web analytics (WebTrends) to monitor traffic and assess effectiveness for all customers.
- Developed internal software to streamline troubleshooting of network and customer challenges.
Education
B.S., Graphic Design & Communications · West Liberty University
Skills
- Architecture & Leadership
- Systems Architecture · SAFe® 5 Agilist · Team Leadership · Mentorship · Architectural Review Board
- Consulting
- Consulting · Technology Integration · Digital Transformation · Salesforce.com
- Content & Commerce Platforms
- Kontent.ai (headless CMS) · Kentico · WordPress · SharePoint · Recommind · HubSpot
- Cloud & DevOps
- Azure DevOps · Azure Pipelines · Azure B2C · Terraform · Serverless Orchestration · Logic Apps
- Search & Analytics
- Algolia · Google Analytics · WebTrends · BazaarVoice · SEO
- Patents
- Home Visualization Tool